1. Introduction
At Scanspire, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (https://scanspire.com) and services. By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
a. Personal Information
When you create an account on Scanspire or interact with our services, we may collect the following personal information:
- Name, email address, phone number, and contact details.
- Company information, including name and VAT number.
- Payment information (handled securely by Stripe; we do not store credit card details).
- Authentication tokens (e.g., Google and GitHub) for signing in.
- Any additional details you provide, such as location, timezone, and language preferences.
b. Usage Data
We collect information about your use of our services, including:
- Scan details, such as scan name, type, occurrence, status, and progress.
- Results of the scans, including vulnerabilities detected, types of threats, and remediation suggestions.
- Log files and analytics data to understand how users interact with our platform and to improve our services.
3. How We Use Your Information
We use your personal and usage data to:
- Provide, maintain, and improve our services, including vulnerability scanning and reporting.
- Manage your account, subscriptions, and user preferences.
- Communicate with you regarding updates, new features, and security alerts.
- Ensure compliance with legal and regulatory requirements.
- Conduct research and analysis to enhance our product offerings.
4. Sharing and Disclosure of Information
Scanspire does not sell your personal information. We may share information with:
- Third-Party Service Providers: Such as payment processors (e.g., Stripe) for handling transactions securely.
- Business Partners: When needed to provide integrated solutions, such as issue trackers or security management tools (e.g., GitLab, GitHub, Jira).
- Legal Authorities: If required by law or in response to valid requests from public authorities.
5. Data Security
Scanspire takes data security seriously and employs a range of measures to protect your information:
- Encryption of data both in transit and at rest.
- Secure authentication mechanisms, including two-factor authentication (2FA) for added security.
- Regular audits and vulnerability assessments to ensure the platform’s safety.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information at any time.
- Opt-out of receiving non-essential communications.
- Request a copy of your data in a portable format.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
- Functional Cookies: Necessary for site functionality, such as maintaining sessions.
- Analytical Cookies: Used for improving our services by analyzing user behavior.
- Marketing Cookies: Used to track your behavior across websites for targeted advertising purposes.
You can manage your cookie preferences through our website or your browser settings.
8. International Data Transfers
Scanspire operates globally, and your information may be transferred and processed outside your country of residence. We ensure adequate safeguards are in place to protect your data, consistent with this Privacy Policy.
9. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
10. Changes to This Privacy Policy
Scanspire reserves the right to modify this Privacy Policy at any time. Any changes will be communicated via email or a notice on our website. Your continued use of our services constitutes your acceptance of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].
Appendix: Data Handling Practices for Users and Scans
Below is a summary table detailing the types of data collected and their respective purposes:
| Data Type | Purpose | Retention Period |
|---|---|---|
| User Personal Information | Account creation, authentication, communication | Until account deletion |
| Payment Information | Handling transactions securely through Stripe | Not stored by Scanspire |
| Scan Data | Providing scan results, analytics, and reporting | 5 years or until account deletion |
| Log Files and Usage Data | Service improvement, security audits, compliance | 2 years |
| Cookies and Tracking Data | User experience enhancement, targeted advertising | Based on user preferences |
For more detailed information on how Scanspire operates and the services it offers, you can visit Scanspire’s website.
This Privacy Policy aligns with Scanspire’s commitment to ensuring user privacy and data protection as outlined in its service descriptions and security policies on their website.